Refund policy

Return Policy

We want you to love your purchase! If something isn’t quite right, we gladly accept eligible returns within 30 days of delivery for a refund, exchange, or store credit.

Return Eligibility

To qualify for a return:

  • Returns must be requested within 30 days of the delivery date.
  • Items must be unworn, unwashed, and unused.
  • Items must be returned in their original condition with all original tags attached.
  • Items must be free of makeup, deodorant, perfume, pet hair, smoke, stains, or other signs of wear.
  • Shoes, when applicable, must be returned in their original shoe box and in unworn condition.

Items that do not meet these requirements may be refused and returned to the customer.

Refunds

Eligible returns may be refunded to the original form of payment. Once your return is received and inspected, please allow 3–7 business days for us to process your refund.

After your refund has been issued, your bank or credit card provider may require additional processing time before the funds appear in your account.

Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

Exchanges

Need a different size or style? We are happy to offer exchanges when the requested item is still available.

Because boutique inventory can sell quickly, we cannot guarantee that your preferred replacement will be in stock when your return is received. If the requested item is unavailable, you may choose a refund or store credit instead.

Store Credit

You may choose to receive store credit for an eligible return. Store credit can be used toward a future purchase from our boutique and will be issued after your return has been received and approved.

Final Sale Items

Items marked Final Sale are not eligible for a refund, exchange, or store credit.

For hygiene reasons, certain items such as earrings, intimate apparel, bodysuits, and other personal-use items may also be considered final sale unless they are returned unopened with applicable hygiene seals intact.

Damaged or Incorrect Items

We carefully inspect orders before shipping, but if you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible after delivery.

Please include your order number and photos of the item and any damage or issue so we can make it right.

How to Start a Return

To request a return, please visit our returns portal here

Return Processing

Please allow several business days after your return is delivered for it to be inspected and processed. You will receive confirmation once your refund, exchange, or store credit has been completed.

By placing an order with our boutique, you agree to the terms of this Return Policy.

Last Updated: August 2026